Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
66 条评价
- 评分 3 / 5来自 Firefox 用户 19133945， 3 个月前
- 突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.开发者回应
发布于 3 个月前より安定した解決策を見つけるお手伝いをさせていただきます。[email protected] またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at [email protected] or via live chat, and we'll look into this for you. - 评分 3 / 5来自 Firefox 用户 17862153， 3 个月前
- 评分 3 / 5来自 Firefox 用户 19011858， 4 个月前
- 评分 3 / 5来自 Firefox 用户 18982504， 5 个月前Have no issues on Chrome and Firefox so far. However, I wanted to use (and pay for) Dedicated IP on Surfshark. But I was told that it was not available on the extension and there was no date when it will be. Seems a hotch-potch of things, no co-ordination.
开发者回应
发布于 5 个月前Hi there! Thanks for your feedback. Currently, the Dedicated IP feature isn't available on our browser extensions, but we understand the importance of having it there and will be looking into adding it in the future. For now, you can use the Surfshark app to access this feature. If you have any other questions or need assistance, feel free to reach out to our support team at [email protected]. - 评分 3 / 5来自 Firefox 用户 16034835， 6 个月前
- 评分 3 / 5来自 Firefox 用户 18900044， 6 个月前
- 评分 3 / 5来自 Firefox 用户 18541821， 7 个月前
- 评分 3 / 5来自 Firefox 用户 13350142， 7 个月前
开发者回应
发布于 8 个月前Hi there. No worries, take your time to explore Surfshark. If you have any questions or need assistance, feel free to reach out to us at [email protected] or via live chat.- 评分 3 / 5来自 Firefox 用户 17608763， 10 个月前
- 评分 3 / 5来自 Firefox 用户 18209334， 1 年前
- 评分 3 / 5来自 Firefox 用户 17379497， 1 年前
- 评分 3 / 5来自 Robby Daniel， 1 年前
- 评分 3 / 5来自 Firefox 用户 18530953， 1 年前
开发者回应
发布于 1 年前Salut Jeff, merci pour votre avis. Nous sommes désolés d'apprendre que vous ne pouvez pas utiliser Thunderbird avec Surfshark et nous serions ravis de vous aider à résoudre ce problème. Pourriez-vous nous contacter à [email protected] ou via des chats en direct sur notre site Web ?- 评分 3 / 5来自 Firefox 用户 18471099， 1 年前
开发者回应
发布于 2 年前Hi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at [email protected] or via live chat for step-by-step guidance.- 评分 3 / 5来自 Firefox 用户 18234242， 2 年前
- 评分 3 / 5来自 Firefox 用户 18033214， 2 年前The extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
开发者回应
发布于 2 年前Hi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at [email protected] or via live chat on our website?