Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
288 条评价
- 评分 1 / 5来自 Firefox 用户 12134506， 1 年前Terrible have to log in 3 times to get to work?? Spent two more hours piece of crap to work On WIN 7 as advertised. Works fine on Android, but I use Windows for Banking etc.. Go someplace else that actually supports Win 7 since this one doesn't with extensions etc as advertised
开发者回应
发布于 1 年前Hello, thank you for reaching out. We're sorry to hear you're experiencing issues with Surfshark. In this case, it could help to remove and add the extension again. However, for further assistance, reach out via [email protected] or via the live chats on our site. 开发者回应
发布于 1 年前Здравствуйте, несмотря на то, что мы предлагаем 7-дневную бесплатную пробную версию, Surfshark является платной услугой, и по истечении срока действия пробной версии пользователи должны оплатить подписку. Для получения дополнительной информации по этому вопросу, пожалуйста, свяжитесь с нами по адресу [email protected].- 评分 1 / 5来自 Firefox 用户 18442316， 1 年前
开发者回应
发布于 1 年前Здравствуйте, спасибо за ваш отзыв. Мы сожалеем, что у вас возникли проблемы с Surfshark. Мы будем рады помочь вам в решении возникших проблем. Не могли бы вы связаться с нами по адресу [email protected] или через чат на нашем сайте, чтобы мы могли помочь вам в дальнейшем?开发者回应
发布于 1 年前Здравствуйте, спасибо за обращение.v Мы уверены, что Surfshark может работать для вас, поэтому, пожалуйста, свяжитесь с нашей службой поддержки по адресу [email protected] или через чат на нашем сайте. Они смогут помочь вам в решении этой проблемы.- 评分 1 / 5来自 Firefox 用户 13558368， 1 年前
- 评分 1 / 5来自 Rami Ahmad， 1 年前
开发者回应
发布于 1 年前Привет, спасибо за ваш обзор. Нам очень жаль слышать о вашем опыте использования Surfshark. Мы стремимся улучшить наш сервис и хотели бы напрямую решать любые конкретные проблемы, которые могут у вас возникнуть.
Пожалуйста, обратитесь в нашу службу поддержки по адресу [email protected] или через чат на веб-сайте. Мы с нетерпением ждем возможности помочь вам и улучшить ваш опыт работы с Surfshark.- 评分 1 / 5来自 Firefox 用户 18469187， 1 年前Dire. Doesn't work and am trying to get a refund from Surfshark.
开发者回应
发布于 1 年前Hello there, we're sorry to hear you have experienced issues with our service. Regarding this, please reach out to our customer support team directly at [email protected] or via live-chat on our website. They will address the refund request and see what can be done to resolve the issues you have encountered. 开发者回应
发布于 1 年前Здравствуйте. Surfshark придерживается строгой политики отсутствия логов, что означает, что мы никоим образом не отслеживаем ваше местонахождение или действия в Интернете. VPN-сервер хранит только данные, необходимые для поддержания VPN-соединения, и ничего не сохраняется после завершения работы. Для получения более подробной информации об этом мы рекомендуем прочитать эту статью: https://surfshark.com/features/no-logs.- 评分 1 / 5来自 Firefox 用户 18431290， 1 年前It´s such a bad AddOn I can´t even tell...The Android app is ok but this one...It´s literally not possible to surf on Firefox with this add one. I would understand that there are some negative points regarding the performance of loading any sites but in this case almost no site is loading. It´s such a mess and I am pretty disapointed on this point.
开发者回应
发布于 1 年前Hi there, thanks for the feedback on our extension. We're really sorry to hear that you've been facing issues with it and would love to help. We'd first suggest reinstalling the extension on your browser and trying a few different locations. Aside from that, our support team can provide additional steps, so be sure to reach out to them at [email protected] or via the live chats on our site. - Been using this for a while. Pages and websites load more quickly and streams run smoothly when I turn it off. Sometimes I'll forget and wonder why a stream has frozen or why a page isn't loading. Then I remember, turn off Surfshark for the maximum 2 hours and everything works again. Windows 11 provides excellent anti virus protection and most if not all ISPs can get round VPNs. So spending money this software is a waste.
开发者回应
发布于 1 年前Hi Martyn, thanks for your feedback. We're sorry to hear that you had problems with the performance of certain websites while using Surfshark. We would be happy to assist you with these issues.
Could you get in touch with our customer support team at [email protected] or via live chats on our website? - 评分 1 / 5来自 AndreMtl 123， 1 年前have trouble activating..paying it was seamless but configuring it is Hell on Firefox or Linux..I may cancel my purchase
开发者回应
发布于 1 年前Hi, thanks for your feedback. We're sorry to hear that you had difficulties setting up our Linux app and Firefox extension. We'd like to assist you with this issue, could you reach out to us at [email protected] or by joining live chats on our site? 开发者回应
发布于 1 年前Hi there, we're sorry to hear that you're having issues using Surfshark. We'd love to help you sort things out, so reach out at [email protected] or via live chats and we'll look into it and help you get started.开发者回应
发布于 1 年前Hi, we're sorry to hear that you had issues with logging in and we'd be happy to investigate this issue for you.
Could you contact us at [email protected] or by joining live chats on our site?开发者回应
发布于 2 年前Hey Flemming, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve the issue by resetting your password. To assist you further, could you please reach out to us at [email protected] or via live chat?开发者回应
发布于 2 年前Hi there, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve this by resetting your password. To assist you further, could you please reach out to our support team at [email protected] or via live chat? They'll be able to help you troubleshoot this issue more effectively.- 评分 1 / 5来自 Firefox 用户 18333386， 2 年前
- 评分 1 / 5来自 Firefox 用户 16491044， 2 年前Won't allow login. Updated pwd, still won't allow login. Total garbage.
开发者回应
发布于 2 年前Hi, thanks for your feedback. We're sorry to hear that you had login issues while using Surfshark and we'd be glad to help you regain access.
Could you contact us at [email protected] or via live chat on our website? 开发者回应
发布于 2 年前Hi, thanks for your review. We'd be happy to help you with any issues you had with Surfshark, could you contact us at [email protected] or via live chat on our website?- 评分 1 / 5来自 Firefox 用户 14902835， 2 年前My computer currently shows lack of application memory with Surfshark showing 59G of use
开发者回应
发布于 2 年前Hi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at [email protected] or via live chat on our site?