Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
1,140 条评价
- 评分 3 / 5来自 Firefox 用户 18471099， 1 年前
- 评分 1 / 5来自 Firefox 用户 18469187， 1 年前Dire. Doesn't work and am trying to get a refund from Surfshark.
开发者回应
发布于 1 年前Hello there, we're sorry to hear you have experienced issues with our service. Regarding this, please reach out to our customer support team directly at [email protected] or via live-chat on our website. They will address the refund request and see what can be done to resolve the issues you have encountered. 开发者回应
发布于 1 年前Здравствуйте. Surfshark придерживается строгой политики отсутствия логов, что означает, что мы никоим образом не отслеживаем ваше местонахождение или действия в Интернете. VPN-сервер хранит только данные, необходимые для поддержания VPN-соединения, и ничего не сохраняется после завершения работы. Для получения более подробной информации об этом мы рекомендуем прочитать эту статью: https://surfshark.com/features/no-logs.开发者回应
发布于 1 年前Привет, спасибо за обзор! Если мы можем что-то улучшить или вам нужна помощь, свяжитесь с нами по адресу [email protected] или через чаты на нашем сайте.- 评分 5 / 5来自 Firefox 用户 16983753， 1 年前
- 评分 5 / 5来自 Firefox 用户 17443566， 1 年前
- 评分 5 / 5来自 Firefox 用户 18325523， 1 年前
- 评分 4 / 5来自 Firefox 用户 13428877， 1 年前Really like how easy it is to use although the current upgrade (since I used my laptop) broke something because I can still do things like verify my account and use other features but when I click on connect I keep getting a " initial_request_failed" error which doesn't go away even after turning off the clean web option (which was off before anyways) and reinstalling the add-on however the app on my laptop works just fine.
开发者回应
发布于 1 年前Hi there, thanks for the feedback. We're sorry to hear that you've had an issue with the extension after the update and would love to help - perhaps you can reach out to our support team at [email protected] or via the live chats on our site? - 评分 2 / 5来自 Firefox 用户 18447677， 1 年前I downloaded SS for MS and Firefox when I set up this PC, and SS shows up when I look at my extensions. However, when I look in the SS security section of SS, it tells me to download both SS for MS and Firefox(FF). MS downloaded and install with no problems. When I try to download SS for FF I get a FF popup that tells me FF doesn't monitor SS or recommend it and there is no download button. It does offer a remove option. As RESULT, I am guessing SS for FF is already installed, but it I am confused with why SS is recommending/ saying I need to download either MS or FF when the set them up previously and why one downloaded and the other does not. What is the deal?
开发者回应
发布于 1 年前Hey there, sorry to hear about the confusing situation you've run into. We'd love to look further into it and help however possible, could you reach out at [email protected] or via the live chats on our site? - 评分 4 / 5来自 Handsome Reg， 1 年前
- 评分 5 / 5来自 Firefox 用户 18000385， 1 年前WORK AS PROMISE
IN CASE OF ANY DEFICIENCY THEY ACT VERY FAST TO FIXED - 评分 1 / 5来自 Firefox 用户 18431290， 1 年前It´s such a bad AddOn I can´t even tell...The Android app is ok but this one...It´s literally not possible to surf on Firefox with this add one. I would understand that there are some negative points regarding the performance of loading any sites but in this case almost no site is loading. It´s such a mess and I am pretty disapointed on this point.
开发者回应
发布于 1 年前Hi there, thanks for the feedback on our extension. We're really sorry to hear that you've been facing issues with it and would love to help. We'd first suggest reinstalling the extension on your browser and trying a few different locations. Aside from that, our support team can provide additional steps, so be sure to reach out to them at [email protected] or via the live chats on our site. - 评分 4 / 5来自 Firefox 用户 14476612， 1 年前