Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
1,140 reviews
- Rated 5 out of 5by Firefox user 14330354, 2 years ago
- Rated 5 out of 5by Firefox user 14750744, 2 years ago
- Rated 3 out of 5by Firefox user 18033214, 2 years agoThe extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
Developer response
posted 2 years agoHi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at [email protected] or via live chat on our website? - Rated 5 out of 5by notphilphil, 2 years ago
- Rated 5 out of 5by pgv, 2 years ago
- Rated 4 out of 5by Funk Masta D, 2 years ago
- Rated 4 out of 5by GeeZedd, 2 years agoSurfshark has been great for me, with one exception. The app is brilliant and easy to use. It gives me all the features of a good VPN product, BUT, ever since they introduced their CleanWeb and antivirus features, it has become a nightmare when you click on links on web pages.
Surfshark blocks everything - you just get a blank screen. There is a Bypass List feature, but it does not work on most sites. My only option is to use another browser/PC that does not have Surfshark installed and things work every time.Developer response
posted 2 years agoHey, thanks for your feedback. We're glad to hear that you're satisfied with Surfshark overall and we'd like to help you with the website accessibility issues you had while using our service.
Could you reach out to our support team at [email protected] or via live chat? - Rated 5 out of 5by Firefox user 16552387, 2 years ago
- Rated 5 out of 5by Douglas Clarke, 2 years ago
- Rated 5 out of 5by Firefox user 11024034, 2 years ago
- Rated 5 out of 5by zeus, 2 years ago
- Rated 1 out of 5by APX, 2 years agoTo be honest, compared with the nordvpn extension, this extension is just junk. Very unstable proxy performance.
Developer response
posted 2 years agoHello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at [email protected], so they could check further on the issues that you have encountered. - Rated 5 out of 5by cryptoheadhunter, 2 years ago
- Rated 5 out of 5by Firefox user 17700789, 2 years ago
- Rated 5 out of 5by Firefox user 14969199, 2 years ago
- Rated 5 out of 5by Firefox user 18170181, 2 years ago
- Rated 5 out of 5by SEcurity Services San Diego, 2 years ago
- Rated 2 out of 5by office, 2 years ago
Developer response
posted 2 years agoHi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at [email protected] or join our live chats.- Rated 1 out of 5by Alfado, 2 years agoAbsolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Developer response
posted 2 years agoHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at [email protected] so we can investigate your case in a personal manner? - Rated 5 out of 5by Rudi Stalzer, 2 years ago
- Rated 5 out of 5by One God, 2 years ago
- Rated 1 out of 5by Firefox user 18105820, 2 years ago
- Rated 5 out of 5by Firefox user 15531607, 2 years ago