Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
1,140 reviews
- Rated 5 out of 5by Firefox user 17837343, 2 years agomore expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
- Rated 1 out of 5by Firefox user 18200692, 2 years agoполное неработающее дерьмо да еще и ркгистрацией
Developer response
posted 2 years agoПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу [email protected] или через чат на нашем веб-сайте? - Rated 5 out of 5by Firefox user 16785903, 2 years ago
- Rated 1 out of 5by Firefox user 18239263, 2 years agoThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.Developer response
posted 2 years agoHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at [email protected]? We'd be happy to take a look at your specific situation. - Rated 3 out of 5by Firefox user 18234242, 2 years ago
- Rated 1 out of 5by jan101, 2 years agoEver since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
Developer response
posted 2 years agoHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at [email protected] or via live chat on our website? - Rated 5 out of 5by kar.d, 2 years ago
- Rated 5 out of 5by Art, 2 years ago
- Rated 5 out of 5by sunny-iceee120938jhalksdjlbalsjkkahd, 2 years ago
- Rated 5 out of 5by Ngojungyi, 2 years ago
- Rated 5 out of 5by Beto, 2 years ago
- Rated 4 out of 5by Firefox user 14603638, 2 years ago
- Rated 5 out of 5by Firefox user 13821195, 2 years ago
- Rated 5 out of 5by Firefox user 13201589, 2 years ago
- Rated 5 out of 5by Firefox user 18208170, 2 years ago
- Rated 1 out of 5by John Ryan, 2 years ago
- Rated 4 out of 5by gmangw, 2 years ago
- Rated 5 out of 5by Firefox user 18205761, 2 years agoSurfshark is easy to navigate and has a clean interface.
- Rated 5 out of 5by Firefox user 12972913, 2 years agoI am a paying Surfshark customer, and I use this add-on regularly. (I do not navigate using VPN all the time, as it makes browsing noticeably slower.) The app works as expected, in two years I've experienced no issues at all.
- Rated 5 out of 5by Rebellious Berger, 2 years ago
- Rated 5 out of 5by Donald, 2 years agoWhen Debian GNU/Linux cannot install Surfshark VPN, Mozilla can!
- Rated 5 out of 5by Mike, 2 years agoAn Awesome, ever expanding app/extension, well worth the investment.
- Rated 5 out of 5by krasidankov, 2 years ago