Surfshark VPN Extension 的評論
Surfshark VPN Extension 作者: Surfshark
1,141 筆評論
- 評價 5 分,滿分 5 分來自 krasidankov,2 年前
- 評價 5 分,滿分 5 分來自 Firefox 使用者 14330354,2 年前
- 評價 5 分,滿分 5 分來自 Firefox 使用者 14750744,2 年前
- 評價 3 分,滿分 5 分來自 Firefox 使用者 18033214,2 年前The extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
開發者回應
張貼於 2 年前Hi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at [email protected] or via live chat on our website? - 評價 5 分,滿分 5 分來自 notphilphil,2 年前
- 評價 4 分,滿分 5 分來自 Funk Masta D,2 年前
- Surfshark has been great for me, with one exception. The app is brilliant and easy to use. It gives me all the features of a good VPN product, BUT, ever since they introduced their CleanWeb and antivirus features, it has become a nightmare when you click on links on web pages.
Surfshark blocks everything - you just get a blank screen. There is a Bypass List feature, but it does not work on most sites. My only option is to use another browser/PC that does not have Surfshark installed and things work every time.開發者回應
張貼於 2 年前Hey, thanks for your feedback. We're glad to hear that you're satisfied with Surfshark overall and we'd like to help you with the website accessibility issues you had while using our service.
Could you reach out to our support team at [email protected] or via live chat? - 評價 5 分,滿分 5 分來自 Firefox 使用者 16552387,2 年前
- 評價 5 分,滿分 5 分來自 Douglas Clarke,2 年前
- 評價 5 分,滿分 5 分來自 Firefox 使用者 11024034,2 年前
開發者回應
張貼於 2 年前Hello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at [email protected], so they could check further on the issues that you have encountered.- 評價 5 分,滿分 5 分來自 cryptoheadhunter,2 年前
- 評價 5 分,滿分 5 分來自 Firefox 使用者 17700789,2 年前
- 評價 5 分,滿分 5 分來自 Firefox 使用者 14969199,2 年前
- 評價 5 分,滿分 5 分來自 Firefox 使用者 18170181,2 年前
- 評價 5 分,滿分 5 分來自 SEcurity Services San Diego,2 年前
開發者回應
張貼於 2 年前Hi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at [email protected] or join our live chats.- Absolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
開發者回應
張貼於 2 年前Hi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at [email protected] so we can investigate your case in a personal manner? - 評價 5 分,滿分 5 分來自 Rudi Stalzer,2 年前
- 評價 1 分,滿分 5 分來自 Firefox 使用者 18105820,2 年前