Thank you for your feedback!

We're sorry to hear the tool isn't working as expected. Could you please share more details about the issue you're facing? This will help us understand and address it more effectively.

If you're using the tool on Android, please note that it currently only works on desktop devices like Mac, Windows, and Linux. We're actively working to make it compatible with Android, and this functionality will be available soon.

In the meantime, it should work smoothly on desktop devices. Thank you for your patience and understanding!

Thank you for your feedback! Currently, the extension works on desktop devices such as Windows, Mac, Linux, and more. We're aware of the issue with Firefox on Android and are actively working to resolve it. Don't worry, it will be compatible with Android devices soon. In the meantime, you can use this extension on your desktop devices. We appreciate your patience and understanding!

Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced.

To address your concerns:

Popup Window: Our tool uses a link input popup to process video downloads smoothly. However, we do not promote or advertise any cloud services. If you saw such a message, it may have come from a third-party influence, and we’d like to investigate further.

Downloaded File Format: Our tool downloads the video directly in the format you choose (e.g., MP4, MP3, etc.), so there is no zip file involved. If a zip file appeared, it was not generated by our tool. Please let us know more details via our support page.

Malware Alert: Our extension is thoroughly tested and free from malware. If you’re receiving such alerts, it could be unrelated to our tool. Running an antivirus scan is always a good step for security.

We’re here to help resolve any issues you face. Please reach out to us via the support menu so we can assist you further. Your feedback helps us improve, and we truly appreciate it!

Thank you for your feedback! Our tool is straightforward to use. Simply paste the video URL into the input field, click "Download," and your video will start downloading. It supports not just YouTube but multiple platforms, with resolutions up to 4K.

If you have any questions or need assistance, feel free to contact us at [email protected]. We're here to help!

Thank you for your feedback. We strive to ensure the extension works seamlessly for all users. Please contact us at [email protected], so we can assist you directly. We regularly maintain and update the extension to provide the best experience on Firefox for downloading videos from multiple platforms. Let us help resolve any issues you're encountering!