Slowdowns are natural for any VPN because the signal needs to travel more - from you to the VPN server, and then to the data you request. The closer you are to the VPN server, the shorter is the way, and the lower is the speed loss. So please use the countries nearest to yours, and you will have the highest speed possible. Also, Premium servers are much faster in general. We have a 7-day money-back guarantee, so you can try Premium risk-free.

Hi, we do our best to provide free service with acceptable speed. If you notice any problems, please report this at [email protected]. We'll do our best to help you!

Hello, we're paying for the servers to let you use them for free, without ads and time/traffic limit. 4 countries is what we can currently afford to give away.
Please contact us at [email protected] and tell us more about VPN not working at all. We'll do our best to help!

Slowdowns are natural for any VPN because the signal needs to travel more - from you to the VPN server, and then to the data you request. The closer you are to the VPN server, the shorter is the way, and the lower is the speed loss. So please use the countries nearest to yours, and you will have the highest speed possible.
As for the new tab opening: we inform free users about our current promotions. Many value this as an opportunity to get our Premium service with a good discount. This happens once per promotion. To stop this information, you can turn on "Don't show promo offers" in the extension settings.

Hello, please contact us at [email protected] or here: https://browsec.com/en/contact_us. We will be happy to help you start using Browsec.

Hi, we do our best to provide free service with acceptable speed. If you notice sufficient slowdowns or drops, please report this at [email protected]. We'll do our best to help you!
As for the country change: we offer the following virtual locations for free: Netherlands, Singapore, United Kingdom, United States. The other locations are available in our Premium plan.

Thanks for the review. We inform free users about our current promotions. Many value this as an opportunity to get our Premium service with a good discount. The tab opens once per promotion.
If you do not want to receive this information, you can go to the extension settings and turn on "Don't show promo offers".
As for the speed: yes, currently some free users have slowdowns. We're doing our best to fix this.

Hello. To delete Browsec, please right-click on its icon and click 'Remove Extension'. Then click 'Remove' again to confirm your choice. Please contact us at [email protected] if you're still experience any issues.

Hello, we're sorry to hear that. Browsec is a lightweight browser add-on, and it doesn't use your hardware much. We haven't been reported of such behavior before. So please contact us at [email protected] or use https://browsec.com/en/contact_us. We will be happy to investigate this case and make it right for you.

Hello, the speed of free servers should be enough for seamless web surfing. Most likely, there is a technical problem. Please contact us at [email protected] or use this form: https://browsec.com/en/contact_us. We'll be happy to help you!

Hello, the speed of free servers should be enough for seamless web surfing. Most likely, there is a technical problem. Please contact us at [email protected] or use this form: https://browsec.com/en/contact_us. We'll be happy to help you!