Omtaler for Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
1 141 omtaler
- Vurdert til 1 ut av 5av Firefox-bruker 17910097, 2 år siden
Utviklerrespons
postet 2 år sidenHello. Let us apologize for the unstable connection you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at [email protected]. We will be waiting for you!- Vurdert til 5 ut av 5av Cesar A. Silva, 2 år sidenOh yes. Now the extension's autoconnect in Firefox is working. My feedback was taken care of by Surfshark's development team.
- Vurdert til 5 ut av 5av Darek, 2 år siden
- Vurdert til 1 ut av 5av Firefox-bruker 17125552, 2 år sidenAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Utviklerrespons
postet 2 år sidenHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at [email protected]? I will gladly assist you personally! - Vurdert til 3 ut av 5av Firefox-bruker 17886233, 2 år sidenIs there any options to turn on vpn automatically with operating firefox?
Utviklerrespons
postet 2 år sidenHey there! To turn on auto-connect on a browser extension, simply go to the Surfshark extension > Settings > VPN settings. You can even choose which location you want to connect to! - Vurdert til 5 ut av 5av Ramy, 2 år siden
- Vurdert til 2 ut av 5av BurcakA, 2 år sidenI may be an odd ball, but am using Surfshark mainly on Mac / Firefox. The Firefox extension is slow and buggy, but has the bypass list which I need. The Mac app works much better, but does not have a bypass list, which, for my purposes, renders it pretty much useless. This has been an unaddressed problem for the past year. Both of these products need urgent updates, IMHO...
Utviklerrespons
postet 2 år sidenHey there! Thank you for your review! We're having some issues with the new extension, although our team is working hard on releasing the new version ASAP. 🙌 - Vurdert til 1 ut av 5av Iaroslav Stanko, 2 år sidenВзали дениги за два года, но перестало всё работать !!!
Utviklerrespons
postet 2 år sidenЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу [email protected] и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам! - Vurdert til 1 ut av 5av RastaKen, 2 år sidenthe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsUtviklerrespons
postet 2 år sidenHey there! Could you reach to [email protected] regarding this issue? Our customer support team will definitely help you out! - Vurdert til 3 ut av 5av Scheming9529, 2 år sidenВ целом, сервис хороший. Но конкретно это расширение выгядит устаревшим и не обновлялось уже 3 года, по сравнению с хромом, там приложение выглядит куда лучше и современнее. Хотелось бы, чтобы и для фаерфокса обновили.
Utviklerrespons
postet 2 år sidenHey there! Thank you for your review! The newest version of our extension is not accessible temporarily, although the new version will be available really soon! Utviklerrespons
postet 2 år sidenHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at [email protected]? Our team will gladly help you out!- Vurdert til 2 ut av 5av User, 2 år sidenWork well in Linux, but on Mac all websites stopped working after a few minutes of usage.
Utviklerrespons
postet 2 år sidenHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at [email protected]? Our team will gladly help you out! Utviklerrespons
postet 2 år sidenHey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at [email protected]? Thanks!Utviklerrespons
postet 2 år sidenThanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to [email protected], where our customer support team will definitely make it right for you!- Vurdert til 1 ut av 5av Firefox-bruker 17863649, 2 år siden
- Vurdert til 1 ut av 5av Firefox-bruker 17857995, 2 år siden
- Vurdert til 1 ut av 5av Firefox-bruker 17859016, 2 år sidenDoes not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.
Utviklerrespons
postet 2 år sidenHello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via [email protected], they would be glad to look into this issue. - Vurdert til 2 ut av 5av Firefox-bruker 16964769, 2 år sidenImpossible to connect on my account. If i read the commentaries i'm not the only one. PLz fix it !!!!
Utviklerrespons
postet 2 år sidenHello! Let us sincerely apologize for the inconvenience you had to encounter with our secure VPN service. Could you please contact our friendly live chat support or drop us a line at [email protected] so that we could help you resolve these issues as soon as possible? Thank you! - Vurdert til 1 ut av 5av Firefox-bruker 17858331, 2 år sidenextension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)
Utviklerrespons
postet 2 år sidenHey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to [email protected], and explain the issue in more detail. - Vurdert til 1 ut av 5av zilti, 2 år sidenIt is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).
Utviklerrespons
postet 2 år sidenThanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to [email protected], where our customer support team will definitely help you out with this. - Vurdert til 2 ut av 5av Rovans, 2 år sidenCant login! It says
"Invalid email or password"
but email and password are correct.
No problems in Edge or other browsers!Utviklerrespons
postet 2 år sidenHey there, thank you for this feedback. Regarding the issue, please contact [email protected], where our tech team will help you resolve it! - Vurdert til 5 ut av 5av Firefox-bruker 13210600, 2 år siden
Utviklerrespons
postet 2 år sidenHello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at [email protected] ,as I am sure they would fix the issue?- Vurdert til 2 ut av 5av Demi, 2 år sidencant login, it says "Invalid email or password" but email and password are correct
Utviklerrespons
postet 2 år sidenHey, Demi! Thanks for the feedback. Our customer support team would love to help you out with this issue. Please contact [email protected], and explain the whole situation in your email. We will surely figure out a quick solution.