Surfshark VPN 확장 프로그램에 대한 리뷰
Surfshark VPN 확장 프로그램 제작자: Surfshark
리뷰 1,140개
- 5점 만점에 5점Firefox 사용자 17853378 님, 2년 전Surfshark VPN is a top-notch virtual private network service that I highly recommend to anyone looking for a reliable and secure way to browse the internet. I have been using this VPN for several months now, and I must say that I am thoroughly impressed with its features and performance.
One of the best things about Surfshark is its exceptional security measures. The service uses military-grade encryption and has a strict no-logs policy, which means that your online activities are completely private and anonymous. This gives me peace of mind knowing that my personal information is safe and secure.
Another great feature of Surfshark is its lightning-fast speeds, which allow for smooth streaming and browsing. Whether I'm watching my favorite shows on Netflix or working on a time-sensitive project, I never have to worry about lag or buffering.
Furthermore, Surfshark has a user-friendly interface, making it easy to navigate and set up. The service also offers unlimited simultaneous connections, which means that I can protect all of my devices with just one account.
Overall, I highly recommend Surfshark VPN to anyone looking for a reliable and secure way to browse the internet. With its top-notch security measures, lightning-fast speeds, and user-friendly interface, Surfshark is one of the best VPN services on the market today. 개발자 답글
2년 전에 게시됨Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at [email protected]? Our team will gladly help you out!- 5점 만점에 5점Firefox 사용자 17389050 님, 2년 전
- 5점 만점에 5점Firefox 사용자 17838376 님, 3년 전
- 5점 만점에 5점Firefox 사용자 13793821 님, 3년 전
- Unfortunately this extension doesn't work for my most frequent use case: enable VPN only on certain sites that I have issues with accessing in a normal way.
Most of sites works just fine without VPN and I don't want them to be opened via VPN (because sometimes it even breaks them). But with this extension enabled, VPN is being applied to all sites and tabs inside firefox.
There is a feature to black list sites from being covered with VPN, but it doesn't make sense since I would need to list any possible site there except just few ones that really need to be opened with VPN.개발자 답글
3년 전에 게시됨Hey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at [email protected] - 5점 만점에 1점Firefox 사용자 15436777 님, 3년 전I cannot wait for my surfshark subscription to end. This "service" has been the worst.
개발자 답글
3년 전에 게시됨Hello. Let us apologize for the issues you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at [email protected]. We will be waiting for you! - 5점 만점에 1점Firefox 사용자 17820161 님, 3년 전
- 5점 만점에 2점Firefox 사용자 14522916 님, 3년 전I pay for the surfshark VPN for my phone and to use work wifi. It's fine for that, but this extension is next to unusable at work. It's so slooooow. To the point most requests time out and don't work. I just have to disable it and will likely uninstall it.
개발자 답글
3년 전에 게시됨Hey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at [email protected] - 5점 만점에 2점Firefox 사용자 14488103 님, 3년 전Nach dem Einschalten geht der Netzzugriff nur noch sehr langsam.
개발자 답글
3년 전에 게시됨Hi! Ich möchte mich aufrichtig für die Geschwindigkeitsprobleme im Zusammenhang mit Surfshark entschuldigen, bin jedoch voller Zuversicht, dass diese von unserem freundlichen und hilfsbereiten Support-Team ohne größere Schwierigkeiten behoben werden können! Könntest du daher dem Support-Team unter [email protected] einen Problembericht zukommen lassen? - 5점 만점에 1점Firefox 사용자 14636806 님, 3년 전
개발자 답글
3년 전에 게시됨Hey there! It would be great if you could reach out to our friendly customer support team via live chats or write us an email at [email protected] so we could investigate this further!- 5점 만점에 1점Firefox 사용자 17169000 님, 3년 전The connection is always dropping + dns is leaking, it's extremely risking my privacy if the quality of service I'm paying for is so bad. I hope you'll pay more attention to the extensions on firefox.
개발자 답글
3년 전에 게시됨Hello! We're sorry to hear that you're having to deal with such poor performance. Could you reach out to us via live chats or write us an email at [email protected] so we could resolve the issues you're experiencing? - 5점 만점에 3점Firefox 사용자 13509920 님, 3년 전Why "Pause" option is not included on Linux / Ubuntu version?. I can't find one/
개발자 답글
3년 전에 게시됨Hey there! For the time being, this feature is not implemented on Linux Surfshark app, however, your thank you for your feedback! 🦈 - 5점 만점에 1점Firefox 사용자 17790593 님, 3년 전
- 5점 만점에 5점Firefox 사용자 17790187 님, 3년 전
개발자 답글
3년 전에 게시됨Hey there! Thank you for your feedback! 🙏 We're so sorry to hear that you are encountering speed issues while using Surfshark VPN! Our customer support team would really love to help you out, so maybe you can contact them at [email protected]? Hope to hear from you soon!- 5점 만점에 4점Firefox 사용자 17775403 님, 3년 전
- 5점 만점에 4점Firefox 사용자 14317850 님, 3년 전
개발자 답글
3년 전에 게시됨Hello. We are sorry to hear that you have experienced log in issues with our VPN. Could you please contact our customer success team at [email protected] or via live chat on our website in order to troubleshoot the issues you are facing? Our agents will do their best in regards to the issues you are facing!- As others have stated in reviews here, this extension does not work properly - it causes delays or completely fails in accessing sites, both problems of which disappear when you pause or turn off the extension. Before I am told to contact support, I have already done that and was advised to reinstall the extension, which I did, with no change. I was then asked why I was using the firefox extension and it was suggested I should just use the desktop VPN client - for a couple of reasons I do not want to do this. My next step will be to try an alternative VPN if Surfshark can't fix this. This is a relatively recent problem so someone has done something to mess things up - when you find them, can you please tell them to undo what they did.
개발자 답글
3년 전에 게시됨Hello Mark! Thank you for your feedback, I really appreciate it! I'm sorry to hear about the issues that you are facing with the extension. Could you reach out to me at [email protected] so I could personally check your case? Thank you, Miles. - For about a Month, whenever I start Firefox extension and connect to VPN, it is fast for the first 5 minutes then becomes terribly slow beyond and in some cases not even working anymore, and it happens very constantly. Because it disconnects from the static IP-Address and from the connection overall. Same problem as many users i read here. It used to work great with my terminal connection and the web extension but for a month this seems just not to work anymore . I tried to reinstall so many times and its still persists. Tried to get support in on this but couldn't find any proper way to contact them other then their build in bot that is not that helpful with issues like this. The service is great and the terminal connection seems to work great but this about their firefox extension which is terrible for about a Month or so and it seems that they can't fix it or don't want to fix it.
개발자 답글
3년 전에 게시됨Hi there! Thank you for your feedback! I am sorry to hear that you are encountering connection and speed issues with our Firefox extension. However, I believe that our friendly support team can fix that for you easily! Could you send them a letter to [email protected]?