Surfshark VPN の拡張機能 のレビュー
Surfshark VPN の拡張機能 作成者: Surfshark
合計レビュー数: 288
開発者の返信
投稿日時: 3年前Hello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at [email protected]? Thanks 🦈開発者の返信
投稿日時: 3年前Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: [email protected] и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈開発者の返信
投稿日時: 4年前Hey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at [email protected]? Thanks!開発者の返信
投稿日時: 4年前Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to [email protected] if you have any issues or questions? They will gladly help you out!- 5 段階中 1 の評価Firefox ユーザー 17338944 によるレビュー (4年前)Dear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
開発者の返信
投稿日時: 4年前Hi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at [email protected]? Thank you! - 5 段階中 1 の評価Firefox ユーザー 17318024 によるレビュー (4年前)SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
開発者の返信
投稿日時: 4年前Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at [email protected] or via live chat? - 5 段階中 1 の評価mc010323626 によるレビュー (4年前)Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
開発者の返信
投稿日時: 4年前Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via [email protected]? Our agents will be more than happy to assist you! - 5 段階中 1 の評価Firefox ユーザー 5650341 によるレビュー (4年前)confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
開発者の返信
投稿日時: 4年前Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at [email protected] or live chat? Thank you! - 5 段階中 1 の評価Firefox ユーザー 17262314 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17241791 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17237205 によるレビュー (4年前)USER HOSTILE I'm canning it. Nothing in setup works as stated.
開発者の返信
投稿日時: 4年前Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at [email protected] regarding your issues? Thanks! 開発者の返信
投稿日時: 4年前Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- 5 段階中 1 の評価Firefox ユーザー 12594134 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 16766017 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17186143 によるレビュー (4年前)Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
開発者の返信
投稿日時: 4年前Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at [email protected] so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - 5 段階中 1 の評価skeletondude によるレビュー (4年前)i cant create an account and the website wont open to create my new account
開発者の返信
投稿日時: 4年前Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at [email protected] or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! 開発者の返信
投稿日時: 4年前Hi there! Could you perhaps reach out to our support agents via e-mail at [email protected]? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊- 5 段階中 1 の評価Firefox ユーザー 14201137 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17061356 によるレビュー (4年前)