Surfshark VPN の拡張機能 のレビュー
Surfshark VPN の拡張機能 作成者: Surfshark
合計レビュー数: 288
- 5 段階中 1 の評価Firefox ユーザー 16497721 によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Hello there! I'm sorry to hear about the inconveniences you might have experienced. Maybe you could reach out to our support team at [email protected]? They will gladly check your case and help you out! Take care.開発者の返信
投稿日時: 3年前Hello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to [email protected] if you have any issues or questions? They will gladly help you out!- 5 段階中 1 の評価Firefox ユーザー 17578299 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 16928150 によるレビュー (3年前)In the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
開発者の返信
投稿日時: 3年前Hello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via [email protected]! 開発者の返信
投稿日時: 3年前Hey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at [email protected]!- 5 段階中 1 の評価Firefox ユーザー 16365290 によるレビュー (3年前)After installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.開発者の返信
投稿日時: 3年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at [email protected]? Our team will gladly help you out! - 5 段階中 1 の評価Firefox ユーザー 17515672 によるレビュー (3年前)Does not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
開発者の返信
投稿日時: 3年前Hey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - 5 段階中 1 の評価Firefox ユーザー 17507007 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 15994457 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 17496764 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 17483102 によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at [email protected]? Our team will gladly help you out!- 5 段階中 1 の評価Firefox ユーザー 17416291 によるレビュー (3年前)requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
開発者の返信
投稿日時: 3年前Hello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - 5 段階中 1 の評価Firefox ユーザー 13050918 によるレビュー (3年前)Constantly disconnects.. and when connected the speed is pathetic.
開発者の返信
投稿日時: 3年前Hello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or [email protected] email? Hoping to hear from you soon! 🦈 - 5 段階中 1 の評価Firefox ユーザー 15275827 によるレビュー (3年前)
- 5 段階中 1 の評価Rosalind H によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to [email protected] if you have any issues or questions? They will gladly help you out!