Rakuten: Get Cash Back For Shopping のレビュー
Rakuten: Get Cash Back For Shopping 作成者: Rakuten
user5678 によるレビュー
The recent update to add the floating widget on screen is extremely annoying. Makes shopping impossible. I can't see what I'm shopping for!
Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.
Unrelated to that but still a problem is that over the past 6 months or so the extension seems to have stopped working. I need to fill out a ticket to get my cash back every time I buy something now. I've turned off other extensions I thought might be interfering with it but no luck. Been using Rakuten since 2018 without any issues until recently.
開発者の返信
投稿日時: 1年前Thank you for this feedback about this new feature of our extension. We are sorry this new feature is in your way. You can move the "bubble" icon up and down the side of the website so you are able to see anything it may be currently blocking from view.
We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at [email protected].
We typically see these issues with eligible orders not tracking when our Members have any ad or internet traffic blocking extensions added and enabled in the browser they use to access our services or at the computer/network level when shopping from a laptop or desktop computer. This issue may also be caused by the anti-virus software you currently use. Updating the extensions or anti-virus software to trust Rakuten, in most cases, resolves these issues. For more help, please reach out to us at [email protected].
合計レビュー数: 901
- 5 段階中 5 の評価Firefox ユーザー 19006624 によるレビュー (3ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 19026091 によるレビュー (4ヶ月前)This used to be awesome. For the past year after I click on the cash back icon and confirm, NOTHING. I've literally lost hundreds of dollars since this app doesn't work. I've been promised money back, I click on what needs to be done, it's confirmed and NOTHING. It's a scam.
開発者の返信
投稿日時: 4ヶ月前If you see you are making Shopping Trips and our extension is activating, then it may be some internet traffic filtering service or VPN is active or an issue with the merchant recognizing the order as eligible for Cash Back through us. This may be why your eligible orders aren't reporting. Please reach out to our team at [email protected] so we can dig into this for you. - 5 段階中 5 の評価Firefox ユーザー 16761587 によるレビュー (4ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 16471973 によるレビュー (4ヶ月前)It said 20%. I used this as opposed to a promo with another website for vitamins. I got zilch. Nothing whatsoever after it popped up showing me 20%. Completed order.
開発者の返信
投稿日時: 4ヶ月前Oh no! We always want our Members to receive the Cash Back from their eligible purchases! Please reach out to our team at [email protected] so we can help you out. - 5 段階中 5 の評価Firefox ユーザー 17377984 によるレビュー (5ヶ月前)
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