Recensioni per Estensione per Surfshark VPN
Estensione per Surfshark VPN di Surfshark
288 recensioni
- Valutata 1 su 5di Utente Firefox 18200692, 2 anni faполное неработающее дерьмо да еще и ркгистрацией
Replica dello sviluppatore
pubblicato il 2 anni faПривет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу [email protected] или через чат на нашем веб-сайте? - Valutata 1 su 5di Utente Firefox 18239263, 2 anni faThey charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.Replica dello sviluppatore
pubblicato il 2 anni faHi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at [email protected]? We'd be happy to take a look at your specific situation. - Ever since the company began offering complimentary subscriptions through cashback, the service quality has significantly declined. There are frequent VPN disconnects and unstable connections occurring twice a day. The browser extension is subpar, causing a reduction in speed by more than 80% at times. Additionally, the split tunneling feature does not function properly, leading to lag issues while playing games. Customer support is inaccessible, lacking both live chat and email options for assistance. It is disheartening that new customers who availed the cashback promotion receive free VPN with presumably better service, while loyal paying customers like myself experience slow speeds and a lack of support. Thank you for nothing, just lost a customer.
Replica dello sviluppatore
pubblicato il 2 anni faHi, we appreciate your feedback. We apologize for the inconvenience you had due to multiple issues while using Surfshark and we'd be happy to help you as much as possible. Could you contact our support team at [email protected] or via live chat on our website? Replica dello sviluppatore
pubblicato il 2 anni faHello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at [email protected], so they could check further on the issues that you have encountered.- Absolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Replica dello sviluppatore
pubblicato il 2 anni faHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at [email protected] so we can investigate your case in a personal manner? - Valutata 1 su 5di Utente Firefox 18105820, 2 anni fa
- Valutata 1 su 5di Utente Firefox 17692527, 2 anni fa
- Valutata 1 su 5di lostprophet, 2 anni fait simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless
Replica dello sviluppatore
pubblicato il 2 anni faHey there! We're sorry to hear you had to run into this connection issue. Our team would be glad to help you out. Could you reach out to them via email at [email protected]? Thank you! - Valutata 1 su 5di Utente Firefox 18037445, 2 anni fa
- Valutata 1 su 5di Utente Firefox 16127288, 2 anni fa
Replica dello sviluppatore
pubblicato il 2 anni faПривет! Мы приносим свои извинения за причиненные неудобства, не могли бы Вы связаться с нами по адресу [email protected]. Наша команда с радостью поможет Вам.- Valutata 1 su 5di Aleksander_W, 2 anni faWaste of time, it doesn't work, after enabling browser is not able to connect to any host.
Replica dello sviluppatore
pubblicato il 2 anni faHey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at [email protected]. Thank you! Replica dello sviluppatore
pubblicato il 2 anni faПривет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.- Valutata 1 su 5di liroken646, 2 anni faWhen i click in "create account" doesn't seem to have a free option so... #Trash.
Replica dello sviluppatore
pubblicato il 2 anni faHey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - Valutata 1 su 5di Dmitry Vladimirovich, 2 anni faНе работает! Нет подключения ни к одной стране!
Подключиться повторно для сохранения защиты
Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.Replica dello sviluppatore
pubblicato il 2 anni faПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: [email protected] и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - Valutata 1 su 5di Utente Firefox 17700114, 2 anni fafake connection, not even the DNS servers can be connected when this add-on say it is connected.
Replica dello sviluppatore
pubblicato il 2 anni faHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at [email protected]? Our team will gladly help you out! Replica dello sviluppatore
pubblicato il 2 anni faHello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to [email protected] or via the Live Chat option on our website with more details!Replica dello sviluppatore
pubblicato il 2 anni faHey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at [email protected] with more details on the issues you have experienced with Surfshark!- Valutata 1 su 5di Utente Firefox 12141553, 2 anni faJust stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
Replica dello sviluppatore
pubblicato il 2 anni faHi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at [email protected] or via live chat? Replica dello sviluppatore
pubblicato il 2 anni faHey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at [email protected] so we could troubleshoot this problem and set up everything for you correctly?- Valutata 1 su 5di Utente Firefox 17935028, 2 anni faso far it is a complete ripe off, windows install does not work at all!
Replica dello sviluppatore
pubblicato il 2 anni faHey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at [email protected]? We would be glad to investigate this issue with you! Replica dello sviluppatore
pubblicato il 2 anni faHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at [email protected] so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!- Valutata 1 su 5di Utente Firefox 17910097, 2 anni fa