Thank you for your feedback.
You might be accessing our services from a country with censorship, so that could be why it stops working for you for a while. That could also cause the slowness although our free plan do come with a slower speed than our premium plans.

Hi!
Our API and services are currently being censored/blocked in certain countries including Russia. We're working on several solutions and would appreciate your patience while we get a fix out. We hope you'll update your review/rating once it's been fixed.

Hi! Our API and services are currently being censored/blocked in several countries. Could you please email us or leave a message in the chat on our website with more details on what your issue was? Please include the country you're connecting from. We'd like to figure out if we can do something to make it work for you.

Hi! Our API and services are currently being censored/blocked in several countries, including Russia (assuming that's where you're connecting from based on your review language). Could you please email us or leave a message in the chat on our website with more details on what your issue was? We'd like to figure out if we can do something to make it work for you.

EDIT: thank you for providing more information. Could you please email us at [email protected] and help us debug this further? We've done some connection tests and most of our locations work. The others seem to timeout which usually means throttled/slow connection causes issues and we're not blocked fully.

Hi,
We are definitely not dead and our service is still alive and working well. Please see our status page over at https://status.workingvpn.com and contact us if you're experiencing any issues.

Hi, our service is up and working. Please check our status page over at https://status.workingvpn.com and contact us if you're experiencing any issues. We'd love to figure out what's causing your issue.

Sometimes the solve is as easy as disabling another extensions that interfere with browser settings. Other times it's a bit more challenging with Work/School/Government network filtering causing connection stability issues. Either way, we'd like to figure out what your issue is so please email us with more details.

Hey! I'm sorry to hear that. We'd like to understand what changes you felt like made it worse for you. Would you mind emailing us and share what you liked before vs what you dislike now and what would make our service great again in your eyes? Your feedback helps us improve.

Hi! Could you please leave us more details either via email or via a message in the live chat on our website? It sounds like your network blocks access to our API. We would love to figure out a workaround for users like you.

EDIT: thank you for the follow up rating :)

Hey J3ster,
Thanks a lot for your feedback. We’re really glad you liked our website updates and server status page!

About the connection issues you mentioned - that definitely shouldn't be happening, especially if the server shows as green on our status pages (which means it's up and accepting connections). There might be something else going on, like a firewall or networking problem between your device and us.

If you're willing, could you please email us? We'd really love to dig into this and help you get connected properly. Thanks again for taking the time to leave a review. It helps us improve.