Sorry to hear you’re not having a good experience with 1Password in your browser.
It sounds like the extension is having troubles connecting to your 1Password desktop app. We’d love to help you troubleshoot it! Please email us at [email protected] and we’ll be happy to help.
As for your different accounts, you can unlock them both if they have the same password. You can use the same password for both accounts because each account still has its own unique Secret Key, which is an additional layer of protection.
Looking forward to hearing from you, The 1Password team.
