Impossible to log in

login doesn't work, please fix

Rejects login credentials fails to upload content. Pretty much useless

Nonostante in my.pcloud il login è effettuato non c'è accesso all'estensione!!!

não está funcionando com firefox

Anmelden nicht möglich

Login does not work thus useless.

Does not work anymore with newer Firefox versions. Login cannot accomplished. Please fix it.

Logging in through the extension's drop-down window is virtually impossible. Not only does the extension fail to authenticate even when valid credentials are entered, but the drop-down window also disappears when switching to a password manager or note-taking app to copy the password. This means the only way to input credentials is by memorising the password, which is ultimately pointless since the login does not work regardless.

Login impossible, ça ne fonctionne pas

In Opera funktiniert das Add-On. Bei Firefox ist es mir nicht möglich, mich anzumelden. Alle Hinweise von pcloud helfen nicht weiter, auch Tipps aus dem Internet bleiben erfolglos. SEHR SCHADE!!!! Das Add-On ist eigentlich eine gute Ergänzung.

ridiculous

Cannot login. It's been a few months now, how long do we have to wait for a fix??

Unfortunately, login doesn't work.

As already reported by many other users, logging into pCloud Save with my pCloud e-mail address does not work for me either.

The pCloud Save login works for me when I use the third-party sign-in via Google (with the Google account email address).

Due to Firefox's updated security policy, if you're using Google, Facebook or AppleID to log into pCloud Save, you need to follow these steps:

1. Open the Firefox Settings and go to "Privacy & Security"
2. Scroll down to the section "Permissions" and uncheck "Block pop-up windows"
3. Click on pCloud Save (it will open as a new tab) and log into your account
4. Go back to "Permissions" and check "Block pop-up windows"

Alternatively, you can add pCloud Save to the list of exceptions:

1. Follow the first 3 steps above
2. Click on pCloud Save (it will open as a new tab) and copy the URL
3. Go back to the section "Permissions" and check "Block pop-up windows"
4. Click "Exceptions" and enter the URL
5. Click "Allow" and afterwards "Save changes"


I have also opened a ticket with pCloud technical support on 08/30/2024 01:53:39 PM. Below is their response:

Hello,

Thank you for contacting pCloud's Technical Support.

Our developers are aware of the login issue with the pCloud Save extension for Firefox but a fix hasn't been provided yet. We'll get back to you as soon as we have more details or a solution.

If you have any additional questions, please don't hesitate to ask.

Regards,
George Lewis
pCloud's Technical Support.

Absolutely terrible! The pCloud Firefox extension is completely unusable. Logging in doesn't work at all, no matter if I try my username and password or SSO via Google/Apple.

It's incredibly frustrating, especially since many other users have reported the same issue.

Save yourself the trouble and don't bother with this extension until they fix this fundamental problem.

1/5 stars

Z-Kaien

comme les autres, impossible d'utiliser mon compte actif avec email valide

Problème de connexion avec une adresse mail

login using email doesn't work, at all. I don't understand how you can develop an addon and not see such a bug.

impossible a se connecter depuis quelques temps...que se passe t il ? merci de votre réponse.cordialement

This extension doesn't work for Firefox. It will let you login using SSO (such as Google, Apple, etc.), but not regular email. I escalated this to support, and they say they are unable to reproduce the problem internally. They had me do all kinds of things - screenshots, a screen recording, reinstalling Firefox...

Guess what? Now I'm going public to call out your bug. If you're not going to fix it, we're going to make that known to other users so they don't waste their time.

login not working