Critiques pour Proton Pass
Proton Pass par Proton
67 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 5972325 de Firefox, il y a un anSeems like its slowing down lot of pages and then Firefox itself. Needs to be fixed.
Réponse du développeur
mis en ligne : il y a un anThat doesn't sound right! Please contact us at: https://proton.me/support/contact with more information on the specific behavior you've observed on your end, so we can look into this. Thank you in advance. - Noté 1 sur 5par Utilisateur ou utilisatrice 17415502 de Firefox, il y a un anhit or miss at best, with some serious deficiencies on the side.
Réponse du développeur
mis en ligne : il y a un anHi! Could you please let us know what specifically you're having trouble with in an update to your review? If you need any assistance on our end, you can contact us at: https://proton.me/support/contact. - Noté 1 sur 5par john, il y a 2 ansI've uninstalled & reinstalled this extension multiple times in the past few days since its release.
As of March 22, 2024 (v.1.15.1) it is still not working properly and "breaks" many websites. Whatever "fix" they applied does not work.
Either downgrade to the previous version or wait until v.1.16.x since installing this version will create too much frustration with webpages not loading, etc..
Last tip: TURN OFF AUTO-UPDATE. If you do manual update checks and see there's a new version, then wait a week to read reviews before updating; this is the lesson I've learned from this experience... very disappointed in Proton.Réponse du développeur
mis en ligne : il y a 2 ansHi! We're sorry to hear about the trouble. Could you please contact us at https://proton.me/support/contact so we can help you troubleshoot? - Noté 1 sur 5par Utilisateur ou utilisatrice 17762763 de Firefox, il y a 2 ansas many have reported, the latest version of Proton Pass is just a dumpster fire.
It is well documented now and Proton is aware of it.
So what now? One reviewer said he was going back to the previous version. That's great, but where do I find it. Currently I cannot even log in to Proton.me web site itself.
I signed up for a ProtonMail account before it was even released many years ago. I am significantly less pleased with their VPN and PASS as well as Calendar. They all seem half-baked so I deleted them and only use mail now.
Needless to say I am very disappointed in their performance. I suspect they are trying to grow too fast.
In any case, PASS was very clearly not tested very well, as probably tens of thousands of user will finally attest as soon as they can figure out why half the sites they visit seem broken.
PROTON: PLEASE POST A LINK TO THE PREVIOUS VERSION BEFORE ALL YOUR CURRENT USERS ABANDON YOU FOR GOOD.Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension. If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par Utilisateur ou utilisatrice 18334862 de Firefox, il y a 2 ansv1.15.1 of Proton Pass breaking sites, reverted to v1.14.1 for now.
you can downgrade via https://addons.vaultpit.io/en-US/firefox/addon/proton-pass/versions/
remember to turn off auto-update on extension for now.Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension. If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par Bobo, il y a 2 ansThe latest version renders Firefox unusable, and there's been no update. Developers have been aware for several days.
Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par livable046, il y a 2 ansLatest version breaks many sites, including Proton's own site. (v1.15)
Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par Hassan Fareed, il y a 2 ansVersion 1.15.0 is broken beyond belief. It took me forever to figure out what is the problem. Test your builds before publishing ! Everything got broken, from login popups, to loading pages ..etc even the suggested passwords got broken, I get random password suggestions now. Basically having links in the passwords became meaningless. I'm reverting back to version 1.13.2, before you ruined everything.
Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par Utilisateur ou utilisatrice 18332878 de Firefox, il y a 2 ansBroken Sites in Firefox with Proton Pass v1.15.0
Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par Utilisateur ou utilisatrice 17981312 de Firefox, il y a 2 ansCurrent the Proton Password Manager is breaking Firefox. I first became of the issue when a web editor stopped loading on one of my computers that has Proton Password Manager installed. After accessing the same page on two different browsers successfully, I "refreshed" and reset Mozilla Firefox and I was able to access the Web Editor. Then I re-installed Proton Password Manager because I put all my important passwords in and the Web editor immediately stopped functioning. I
Furthermore, the page I had open to Proton.me broke as well. Deleting the Proton Password Manager resolved access to the Proton site, but darn if my twelve sentence passphrase isn't locked down on a GDrive behind one of those passwords I can't get at quickly.
This one incident kills the value since I will be manually resetting passwords. While I can't blame Proton for my not printing the pass phrase, having it is useless if the plugin doesn't work on a major browser like Firefox.
Right now I'd give this ZERO stars since even if they fix in today, I will have wasted more time than the plugin is worth cleaning up after trusting it.
Paid User
June 20-24 - STILL NOT READY FOR PRIME TIME!
As a Firefox extension, this is pretty much a mess. What is simple to do is a pain in the butt to undo.
Proton Pass was loading a different site's login (D'Addario) whenever I logged into my health care company. At the time I didn't have the health care company set up, so I told Proton to stop loading passwords for my health care.
Well now that I have finalized my health care login, darn if there is no clear path to clearing whatever Proton switch was sent to stop the silly app from trying to use the Guitar string website's login info.
Oh yeah, password changes? Don't do it until you have backed up everything, gone to church and had all your shots. Don't take my word for it, check the net, the level of pain this plugin can cause is extreme.
Spend more time reading the one and two star reviews for the real deal. I read the rosy ones and paid for this not ready for prime time plugin.Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par TheWebRecluse, il y a 2 ansI used to LOVE proton pass but now the extension literally BREAKS everything. Dropdowns don't work. The wordpress editor encounters an error when it's running. Kindle Reader won't load books. It just goes on and on. I disabled EVERY SINGLE plugin and the problem is Proton Pass. Now that I have it disabled, everything works like it should including page load times that I thought were a problem with my web host. What a MESS this extension is.
Réponse du développeur
mis en ligne : il y a 2 ansHi! We'd like to let you know that we've released a fix for the issue. Please make sure you've updated the Proton Pass browser extension (1.15.1). If you're still having issues, contact us at https://proton.me/support/contact so we can investigate further. - Noté 1 sur 5par Egi Faresha, il y a 2 ans
- Noté 1 sur 5par Gormerica, il y a 2 ans
- Noté 1 sur 5par KnOwlEdge, il y a 2 ans
- Noté 1 sur 5par genemarner, il y a 2 ansSo far my experience is very mixed. When I first installed Pass, it worked well enough. However, I could not find out how to open the Pass database in order to see passwords and other data. I wrote to Support but got no reply, a recurrent problem with Proton, I find. I have been unable to get the icon into my tool bar and my efforts seem to have disabled Pass when I try to log onto my iCloud account.
Réponse du développeur
mis en ligne : il y a 2 ansWe're sorry to hear about your experience! Could your ticket number with us here, so we can track your case internally and investigate? For more information on how to bring the Proton Pass icon to your tool bar, please refer to: https://support.mozilla.org/en-US/questions/1363217. Once successfully added, you can simply select the icon to access your stored login entries and data. - Noté 1 sur 5par Utilisateur ou utilisatrice 18198194 de Firefox, il y a 2 ansThis app is just not secure. At best, all passwords are secured by a six digit PIN. Sure, you can set up a good passphrase for your protonmail account, but I've used it like twice. Once you log in, it doesn't log you out - even when you exit Firefox. It's open to whomever uses Firefox. The best you can do is require a PIN which must be used if PP has been idle for a certain time. Oh, and the app drops the PIN requirement occasionally and it must be reset leaving you completely exposed in the meantime. Seriously, only six digit protection for all our passwords. Might as well skip a password manager and just use 123456 everywhere.
Réponse du développeur
mis en ligne : il y a 2 ansThank you for your feedback! The latest version of the extension asks for your PIN when restarting your browser. Please make sure that you are not using an outdated version. Moreover, in general, you should not log in on untrusted devices, so make sure to log out of Proton Pass after you no longer need it, if your threat model includes such cases.
Please report the issue you mention with the extension dropping the PIN at [email protected], so we can look into this. - Noté 1 sur 5par Anonymous, il y a 2 ansNow the piece of crap stopped working altogether, it keeps timing out. The only way to get it t work is to use a VPN. Even though, I can access the website normally. I'm going back to BitWarden.
The 2FA is way too limited (3 entries) in the free version.
There's no way to filter your logins by 2FA.
There's no way to generate a random password from the addon itself.
No Light theme.Réponse du développeur
mis en ligne : il y a 2 ansHi! Could you let us know what kind of filtering options you are missing in an update to your review? Currently, you can filter your data by Logins, Aliases, Cards and Notes. As for 2FA, you can set it up for up to three logins on the Free plan. - Noté 1 sur 5par Utilisateur ou utilisatrice 18182950 de Firefox, il y a 2 ans
Réponse du développeur
mis en ligne : il y a 2 ansHi! You can generate and use 2FA for up to three login entries on the free version of Proton Pass.- Noté 1 sur 5par Harry, il y a 2 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 12693686 de Firefox, il y a 2 ansCant not be recommended. Autofill does not work with many websites, where other PW-Manager have no problem
Réponse du développeur
mis en ligne : il y a 2 ansHi! The autofill option should work for most services, however, if it doesn't, feel free to tell us the websites where it doesn't work, so we can try to reproduce the behavior and report the issue to our devs. - Noté 1 sur 5par Pennyland, il y a 2 ansAnother "not really free" from proton. Can't import from roboform. Far too many bugs in their offerings to pay for.
Réponse du développeur
mis en ligne : il y a 2 ansHi! Proton Pass has both a premium and a free version: https://account.proton.me/pass/signup. Moreover, we are constantly working on expanding the list of password managers you can import your logins from. Feel free to let us know if you had experienced any issues while using our services in an update to your review or by contacting us at [email protected]. We'd be happy to help with troubleshooting. - Noté 1 sur 5par Utilisateur ou utilisatrice 18091897 de Firefox, il y a 2 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 18056739 de Firefox, il y a 2 ansCant install it. Nice. Bitwarden is better
Réponse du développeur
mis en ligne : il y a 2 ansSorry to hear that! Could you let us know which browser version you are unable to install the extension? If you receive any errors, please share them with us, so we can look into this. Alternatively, you can contact us at [email protected] for assistance.