Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
1,140 reviews
- Rated 5 out of 5by Firefox user 19125746, 3 months ago
- Rated 5 out of 5by Firefox user 18552847, 3 months ago
- Rated 1 out of 5by Jason, 3 months agoI keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
Developer response
posted 3 months agoHey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at [email protected] for further assistance. We'd be glad to help. Developer response
posted 3 months agoЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу [email protected] или через чат на нашем сайте.- Rated 1 out of 5by Firefox user 19109869, 3 months agoYou say it’s easy but there are too many hoops to jump through
Developer response
posted 3 months agoHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at [email protected] or via live chat on our help center website. - Rated 1 out of 5by noname, 3 months ago
- Rated 5 out of 5by Firefox user 12226866, 3 months ago
- Rated 5 out of 5by Firefox user 18836119, 3 months ago
- Rated 5 out of 5by Firefox user 19085098, 3 months ago
- Rated 5 out of 5by WhiTeDeViL, 3 months ago
- Rated 3 out of 5by MOMIZI, 3 months ago突然VPNが切断されて"認証エラー"または"サブスクリプション切れ"と表示される事がある。大抵は再接続で治るものの、稀に拡張機能を無効から有効にしなければならなかったり（Brave Browser）、果ては再ログインをしないと解消しないことがある（今日のFirefox）。過去にNordを使っていた時はアドオンの再インストールまでしなければならなかったことに比べればマシではあるが、もう少し安定性を高めてほしい。
Sometimes the VPN suddenly disconnects, displaying "authentication error" or "subscription expired." Usually, it can be fixed by reconnecting, but occasionally I have to enable the extension (in Brave Browser) or, in some cases, I need to log in again to resolve the issue (like today with Firefox). In the past, when I used Nord, I even had to reinstall the add-on, so this is an improvement, but I would like to see a bit more stability.Developer response
posted 3 months agoより安定した解決策を見つけるお手伝いをさせていただきます。[email protected] またはライブチャットでお問い合わせください。調査させていただきます。
We'd love to help you find a more stable solution. Please reach out to our team at [email protected] or via live chat, and we'll look into this for you. - Rated 5 out of 5by Firefox user 14522385, 3 months ago
- Rated 1 out of 5by Firefox user 19072432, 3 months ago
- Rated 5 out of 5by Firefox user 19069770, 3 months ago
- Rated 5 out of 5by Firefox user 16806326, 3 months ago
- Rated 5 out of 5by Robert, 3 months ago
- Rated 4 out of 5by Firefox user 18500296, 3 months ago
- Rated 5 out of 5by Firefox user 18580610, 3 months ago
- Rated 3 out of 5by Firefox user 17862153, 3 months ago
- Rated 5 out of 5by Sacha, 3 months ago
- Rated 5 out of 5by David, 3 months ago